detroit water and sewerage department

Part of downtown Detroit is under a boil water advisory following a water main break.

The Great Lakes Water Authority and Detroit Water and Sewerage Department responded to a 42-inch break around 11 pm Saturday night.

Most Detroiters facing possible water shutoffs will get a short reprieve this week.

According to the Detroit Water and Sewerage Department, the reprieve is due to the July 4th holiday coming right in the middle of the week, not the high heat that’s expected to continue for the next few days.

The head of the Detroit Water and Sewerage Department says a portion of Michigan’s new lead and copper rule is an “unfunded mandate”— and one that Detroit can’t comply with without some help from state and local government.

So far this year, Detroit has shut water to more homes than exist in all of Muskegon. One in 10 residential customers lost service, at least temporarily, in Detroit.

Michigan’s Department of Environmental Quality is vowing to strengthen lead-in-water rules because of the Flint water crisis. At a public meeting in Lansing Wednesday night, state regulators said they cannot wait on the federal government to finish its own version of the new rules.

The Detroit branch NAACP hosted an event Friday to raise awareness about Detroit's aging water infrastructure, and to call on the federal government to update and repair it.

Detroit's situation is part of a nationwide infrastructure crisis, but the need is critical in the Great Lakes region, advocates say, because more than 30 million people depend on the lakes for their drinking water. 

Detroit is trying to prevent street flooding by regularly cleaning the sewer grates and catch basins on the side of the road.

The city announced the new program Tuesday.

“Lately we’ve been getting less frequent rain but the intensity of the rains has been more severe. So not only is it a nuisance but it also can be hazardous,” Detroit Water and Sewer Department’s chief engineer Palencia Mobley said.

It likely wouldn’t prevent major street flooding like what happened in 2014, but the situation should improve, Mobley said.

This week, community organizers in Detroit are bringing in experts to talk about the health implications of city-imposed mass water shutoffs. They want to highlight a research project done at Henry Ford Health System that showed a statistically significant correlation between water shutoffs and water-associated illness.

But Henry Ford Health System spokeswoman Brenda Craig warns the study was not conclusive because the city only provided block-level data, not specific addresses that have been turned off.

The Detroit Water and Sewerage Department (DWSD) has partnered with the DivDat Kiosk Network to make water bill payments more convenient. 

More than 15 percent of Detroit homes have their water shut off due to late or unpaid bills. 

DWSD conducted a soft-lauch in March to assess people's attitudes toward the kiosks.  

Last year, more than 27,000 Detroit homes had water shut off because of what the city says were unpaid bills. In some neighborhoods, 1-in-5 homes lost water access. To find your neighborhood, type in your Detroit address in the box in the upper right. When the map zooms in, click on the map for more information.

An equipment malfunction at a Great Lakes Water Authority plant has caused parts of Detroit, Hamtramck, and Highland Park to be placed on a boil-water alert.

Cheryl Porter, Chief Operating Officer at the GLWA, says the advisory is a precautionary measure.

"It's not likely that we had an issue but we wanted to be careful and cautious and issue [the advisory] just in case," Porter said.

She says the alert was put in place in response to a water pressure drop. A change in pressure can make pipe water susceptible to bacteria.

After heavy storms led to flooding in Detroit this summer, 800 people filed claims asking for help dealing with the damages.

The Detroit Water and Sewerage Department and the Great Lakes Water Authority will eventually have to figure out which claims each department is responsible for settling.

But in the meantime, officials are going to start paying out settlements. Director of the Detroit Water and Sewerage Department Gary Brown says he wants to get money in the hands of customers as soon as possible.

Detroit found more lead in drinking water samples this summer than it has in recent years, and there’s a few reasons to account for the uptick.  

Unofficial results posted this month by the Detroit Water and Sewerage Department show Detroit’s water is safe to drink by federal standards.

Flint residents will continue to drink water from Detroit well into next year.

While Republican Presidential nominee Donald Trump was making the rounds in Flint on Wednesday, learning about the city’s drinking water crisis, the city’s state appointed oversight board quietly approved extending a deal that delivers fresh water from Detroit.

Flint switched back to Detroit water last fall.  The new extension will keep the water flowing through next Spring.

Two recent cases of Hepatitis A in Detroit are sparking a larger public health response.

That’s because the people who tested positive for the virus had both recently dealt with basement sewage backups, which have plagued an area of Detroit’s east side during rainfall this summer.

It’s not entirely clear how they got Hepatitis A, but contact with sewage is a known path of transmission.

But just in case, the Detroit health department will offer the vaccinations for free or at low cost to all Detroiters affected by the recent flooding over the next week.

The Detroit Water and Sewerage Department is about to process an “unprecedented” number of claims, although it’s uncertain what claimants can expect to get out of the process.

It’s the result of a July 8 rainstorm that caused sewage to back up into basements across a swath of Detroit’s east side. A similar, smaller event happened in the same area just last week.

DWSD has urged affected residents to file claims, and many have.

The Detroit Water and Sewerage Department says 22,000 owners of surface parking lots and other parcels covered in impervious materials like concrete need to start pitching in for the city's $125 million annual cost for wastewater treatment.

Gary Brown is Director of the Detroit Water and Sewerage Department.

One week after Detroit resumed water shut offs to residential customers behind on their bills, more than 1,800 households saw their service turned off. 

But city officials say another 3,000 customers avoided shutoffs in the last week in two ways:

1) by paying their bills, which 765 customers did, according to official numbers.

2) by getting on a new payment plan, as 1,892 customers opted to do. 

Those payment plans allow residents to pay off their past-due bills a little bit each month, on top of paying new monthly water bills.

Detroit water customers behind on their bills have one more day to set things straight — or possibly face having their service cut off.

The Detroit Water and Sewerage Department is hosting a customer assistance fair on Saturday.

The idea is to provide a one-stop customer service blitz for the roughly 23,000 Detroiters who have defaulted on payment plans, or are otherwise delinquent on their bills.

DWSD director Gary Brown had this message for them: “You need to come into the fair and get current on your plan.

Detroit will start shutting off water to residential customers behind on their bills next week.

23,000 households that have defaulted on payment plans could face service interruption.

This is the third straight year that Detroit is pursuing its controversial, aggressive shutoff policy. Just a little over 23,000 households were shut off last year.

The US Environmental Protection Agency says it will conduct an inspection of Detroit’s wastewater treatment plant.

In a statement issued Wednesday, the EPA confirmed plans to do a “performance inspection audit” next month.

“Staff from the Michigan Dept. of Environmental Quality will also be involved in this audit, to assess current lab procedures and compliance with federal requirements under the Clean Water Act’s National Pollutant Discharge Elimination System (NPDES) program,” the statement reads.

The Great Lakes Water Authority is now more or less a done deal.

The final big hurdle was to get current Detroit Water and Sewerage Department bondholders to agree to transfer more than $5 billion in debt to the new Authority.

A majority did agree to that this week.

Detroit’s water and sewerage department is about to do its last financing deal ever.

As of January 1, the DWSD will transfer operations of its treatment plants and infrastructure outside to the new, regional Great Lakes Water Authority, which emerged from Detroit's bankruptcy process.

At least, that’s the plan.

A majority of the current water and sewer bondholders still need to sign off on it.

The new Great Lakes Water Authority held a national search for its first CEO, but the authority’s board ended up choosing a familiar candidate.

That candidate is Sue McCormick, the GLWA’s interim CEO. Prior to that, she headed the Detroit Water and Sewerage Department for more than three years.

She was praised by some for leading DWSD through Detroit’s bankruptcy, in which the water department played a key role.

The Detroit Water and Sewerage Department will lay off about 100 more employees this month.

That’s prompted some workers to sound the alarm. They warn that DWSD is already understaffed, and say laying off more workers could compromise water safety.

“We’ve lost chemists, engineers, instrument technicians … a whole range of people,” says Michael Mulholland, President of AFSCME Local 207, which represents some workers at the wastewater plant. “We’re concerned that what they’re doing is running it on a business model that is inappropriate and irresponsible.”