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Farmers Insurance

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David Cassleman / Interlochen Public Radio

This rainy spring made it difficult for farmers to plant crops, and that means many farmers are turning to crop insurance.

Matt Thelen, crop insurance specialist for the Michigan Farm Bureau, says about 80% of Michigan farmers have crop insurance.

“When we’re dealing with a spring like this, there's so many farmers that can’t yet get a crop in the ground and that affects their revenue and their livelihood,” Thelen says. “Paying crop insurance thankfully is one of the saving graces so they can have enough to farm the next year.”

The U.S. Labor Department found "significant and systemic violations of the federal Fair Labor Standards Act's overtime and record-keeping provisions" at Farmers Insurance offices around the country - including offices in Grand Rapids, Michigan.

Officials at the U.S. Labor Department say "Farmers Insurance Inc. has agreed to pay $1,520,705 in overtime back wages to 3,459 employees."

From the Department of Labor press release:

Through interviews with employees and a review of the company's timekeeping and payroll systems, investigators found that the company did not account for time employees spent performing pre-shift work activities. Employees routinely performed an average of 30 minutes of unrecorded and uncompensated work — such as turning on work stations, logging into the company phone system and initiating certain software applications necessary to begin their call center duties — per week.

Because employees' pre-shift work times were excluded from official time and payroll records, they were not paid for all hours and are owed compensation at time and one-half their regular rates for hours that exceeded 40 per week.

The agreement affects call center employees who worked between Jan. 1, 2009, and May 10, 2010, at Farmers' "HelpPoint" facility in Grand Rapids.

It also affects employees who worked between Jan. 1, 2009, and Feb. 1, 2010, at a Farmers' "ServicePoint" facility in Grand Rapids.