The Grand Rapids Police Department wants to rebuild trust with the community. So it started a pilot program that it hopes will help do that.
The department is using principles from a book called The Speed of Trust to bridge the gap between community members and itself.
Eric Payne, the deputy chief of police in Grand Rapids, says communication between police and community is most important.
“Once we establish that, I think that’s where relationships get built, and then trust comes from that,” Payne said.