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Thousands of DTE Energy customers came to Detroit’s Cobo Hall looking for help today (Monday). The utility hosted its third “customer assistance day” there.

DTE Vice President Joyce Hayes Giles says the event is a “one-stop shop” to match customers with government and non-profit utility assistance programs.

Hayes Giles says the high turnout isn’t surprising. 

“It speaks to the need in our community. But it also speaks to the fact that we’re going to help a number of customers and we’re really pleased to be able to do that.”

 

Hayes Giles says DTE also raised more than a million dollars for its own customer assistance program. That money will be refunded to qualified DTE customers as credits on their monthly bill.

(BWL)

The Lansing Board of Water & Light has gotten a key state permit clearing the way for construction of a new $182 million cogeneration power plant

The Department of Natural Resources and Environment granted the permit.   

A Lansing BW&L spokesman says the utility will now move to issuing bonds to pay for the project. The utility hopes to begin operating the new power plant in 2013.

The power plant will rely on natural gas to produce electricity. Lansing utility officials say it will eventually replace an aging coal-fired power plant.

(Sarah Hulett, Michigan Radio)

If you walk into a gas station or a party store in the city of Detroit, you might see a flyer taped up, advertising "help with gas and lights."

But the phone number probably won’t connect to a charity program or aid organization. More likely, it’ll put you in touch with a fixer who will help you steal electricity or natural gas.

Trying to shut the problem down is a team of investigators from DTE Energy. Every day of the work week, they embark on what seems like a never-ending game of whack-a-mole.

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